Hello all,

I am currently facing a rather annoying and tedious issue! I have followed every step of the war-room set up to the 'T' and yet when I launch the server, I face it not connecting to the database. I am unsure as to how I can fix this, and I'll link a pastebin of the ALiVE section of the launching log.

http://pastebin.com/7XgN87RW

Any ideas would be most appreciated!

Thanks,
Luna.

http://pastebin.com/YZXk378g

This is strange then! http://puu.sh/gV63W/024a67e444.png

I've tried using the IP you say ALiVE believes my server is, but it doesn't connect still. I'll try migrating the server to a different location.

How exactly would I go about this?

EDIT - http://puu.sh/gVl9D/50ce3e3f2c.png

That is the new server information. I'm using the information that the alive.log outputs as the IP, but I get this - http://pastebin.com/yNbJ8N9y

3/30/2015 7:21:08 AM: Starting up ALiVE Plugin
3/30/2015 7:21:08 AM: Reading config file: Username: afypaqu9ale5utojoji5isujuxa2eqar, Group: 21MEU
3/30/2015 7:21:09 AM: Getting your IP: 162.255.136.18
3/30/2015 7:21:10 AM: War Room Authorisation: "false"
3/30/2015 7:21:10 AM: You are not authorised to access the ALiVE War Room with this account
3/30/2015 7:23:19 AM: Starting up ALiVE Plugin
3/30/2015 7:23:19 AM: Reading config file: Username: afypaqu9ale5utojoji5isujuxa2eqar, Group: 21MEU
3/30/2015 7:23:19 AM: Getting your IP: 162.255.136.18
3/30/2015 7:23:19 AM: War Room Authorisation: "true"
3/30/2015 7:23:20 AM: Starting up DB access with the result: {"couchdb":"Welcome","uuid":"a1b347be93a9415a22b58bdc602112ab","version":"1.5.0","vendor":{"version":"12.04","name":"Ubuntu"}}

3/30/2015 7:58:35 AM: Starting up ALiVE Plugin
3/30/2015 7:58:35 AM: Reading config file: Username: afypaqu9ale5utojoji5isujuxa2eqar, Group: 21MEU
3/30/2015 7:58:36 AM: Getting your IP: 162.255.136.18
3/30/2015 7:58:37 AM: War Room Authorisation: "true"
3/30/2015 7:58:38 AM: Starting up DB access with the result: {"couchdb":"Welcome","uuid":"a1b347be93a9415a22b58bdc602112ab","version":"1.5.0","vendor":{"version":"12.04","name":"Ubuntu"}}

3/30/2015 10:01:40 AM: Starting up ALiVE Plugin
3/30/2015 10:01:40 AM: Reading config file: Username: afypaqu9ale5utojoji5isujuxa2eqar, Group: 21MEU
3/30/2015 10:01:40 AM: Getting your IP: 162.255.136.18
3/30/2015 10:01:41 AM: War Room Authorisation: "true"
3/30/2015 10:01:42 AM: Starting up DB access with the result: {"couchdb":"Welcome","uuid":"a1b347be93a9415a22b58bdc602112ab","version":"1.5.0","vendor":{"version":"12.04","name":"Ubuntu"}}

3/30/2015 10:30:11 AM: Starting up ALiVE Plugin
3/30/2015 10:30:11 AM: Reading config file: Username: afypaqu9ale5utojoji5isujuxa2eqar, Group: 21MEU
3/30/2015 10:30:12 AM: Getting your IP: 162.255.136.18
3/30/2015 10:30:12 AM: War Room Authorisation: "true"
3/30/2015 10:30:13 AM: Starting up DB access with the result: {"couchdb":"Welcome","uuid":"a1b347be93a9415a22b58bdc602112ab","version":"1.5.0","vendor":{"version":"12.04","name":"Ubuntu"}}

3/30/2015 12:12:16 PM: Starting up ALiVE Plugin
3/30/2015 12:12:16 PM: Reading config file: Username: afypaqu9ale5utojoji5isujuxa2eqar, Group: 21MEU
3/30/2015 12:12:17 PM: Getting your IP: 162.255.136.18
3/30/2015 12:12:18 PM: War Room Authorisation: "false"
3/30/2015 12:12:18 PM: You are not authorised to access the ALiVE War Room with this account
3/30/2015 12:19:54 PM: Starting up ALiVE Plugin
3/30/2015 12:19:54 PM: Reading config file: Username: afypaqu9ale5utojoji5isujuxa2eqar, Group: 21MEU
3/30/2015 12:19:55 PM: Getting your IP: 162.255.136.18
3/30/2015 12:19:55 PM: War Room Authorisation: "true"
3/30/2015 12:19:56 PM: Starting up DB access with the result: {"couchdb":"Welcome","uuid":"a1b347be93a9415a22b58bdc602112ab","version":"1.5.0","vendor":{"version":"12.04","name":"Ubuntu"}}

ALIVE_SYS_DATA START PLUGIN: SYS_DATA_ERROR
15:33:17 ALiVE-0 CANNOT CONNECT TO DATABASE, DISABLING DATA MODULE

Still getting that in my server's log.

The reason it has been working is because I'm hosting it off of my own PC!

4/1/2015 1:16:54 AM: Starting up ALiVE Plugin
4/1/2015 1:16:54 AM: Reading config file: Username: afypaqu9ale5utojoji5isujuxa2eqar, Group: 21MEU
4/1/2015 1:16:55 AM: Getting your IP: 162.255.136.18
4/1/2015 1:16:56 AM: War Room Authorisation: "true"
4/1/2015 1:16:57 AM: Starting up DB access with the result: {"couchdb":"Welcome","uuid":"a1b347be93a9415a22b58bdc602112ab","version":"1.5.0","vendor":{"version":"12.04","name":"Ubuntu"}}

1:16:49 ALiVE [m_0|30] Module ALiVE_sys_data INIT
 1:16:57 ALIVE_SYS_DATA START PLUGIN: SYS_DATA_ERROR
 [b]1:16:57[/b] ALiVE-0 CANNOT CONNECT TO DATABASE, DISABLING DATA MODULE
 1:16:57 ALiVE [m_0|30] Module ALiVE_sys_data INIT COMPLETE TIME:  8.54199
 1:16:57 ALiVE [m_1|40] Module ALiVE_require INIT
 1:16:57 ALiVE [m_2|41] Module ALiVE_sys_newsfeed INIT
 1:16:57 ALiVE [m_2|41] Module ALiVE_sys_newsfeed INIT COMPLETE TIME:  0
 1:16:57 ALiVE [m_3|45] Module ALiVE_SYS_LOGISTICS INIT

Jeez, this is strange.

Is it a Linux server?
What I've been told only windows server works...

I'll investigate if it's Linux.

11:28:53 ALIVE_SYS_DATA START PLUGIN: SYS_DATA_ERROR
11:28:53 ALiVE SYS_DATA - GROUP NAME: 21MEU
11:28:53 ALiVE SYS_DATA_COUCHDB - READ DATA: SendJSON ["GET", "sys_data/config", "" , "arma3live"]
11:28:53 ALiVE SYS_DATA_COUCHDB - READ DATA RESPONSE: UNAUTHORISED!
11:28:53 ALiVE SYS_DATA_COUCHDB - READ DATA RESULT: UNAUTHORISED!
11:28:53 ALiVE SYS_DATA - CONFIG: UNAUTHORISED!
11:28:53 ALiVE-0 CANNOT CONNECT TO DATABASE, DISABLING DATA MODULE

That is the most noteworthy thing in there, but here's the full alive portion - http://pastebin.com/Pwcu9VTt